Returns & Exchanges

At Duke's Mayo, we stand behind the quality of our signature spreads and merchandise. If you are not completely satisfied with your purchase, we offer a 30-day window for returns on non-perishable items and exchanges for damaged goods.

Return Process

• 1.
  Initiate Your Request

  Contact our customer service team within 30 days of delivery with your order number and a brief explanation of the issue.

• 2.
  Prepare Your Package

  For apparel and kitchenware, ensure items are unused and in original packaging; for damaged food items, please provide photo documentation.

• 3.
  Ship the Item

  Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.

• 4.
  Receive Your Refund

  Once our warehouse inspects the returned items, we will issue a full refund to your original payment method within 5-7 business days.